{"id":14,"date":"2025-05-08T14:58:38","date_gmt":"2025-05-08T19:58:38","guid":{"rendered":"https:\/\/setcoinnovate.com\/?page_id=14"},"modified":"2025-05-08T22:40:27","modified_gmt":"2025-05-09T03:40:27","slug":"reembolso_devoluciones","status":"publish","type":"page","link":"https:\/\/setcoinnovate.com\/index.php\/reembolso_devoluciones\/","title":{"rendered":"Pol\u00edtica de devoluciones y reembolsos"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">\ud83d\udd04 Pol\u00edtica de Devoluciones y Reembolsos \u2013 SETCO Innovate.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">En <strong>SETCO Innovate<\/strong>, nos comprometemos con la calidad de nuestros productos y la satisfacci\u00f3n de nuestros clientes. Si no est\u00e1s completamente satisfecho con tu compra, estamos aqu\u00ed para ayudarte.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u23f3 Plazo para Devoluciones<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Tienes un plazo de <strong>30 d\u00edas calendario<\/strong> desde la fecha de compra para solicitar una devoluci\u00f3n o reembolso. Pasado este tiempo, no podremos ofrecer un reembolso completo ni un cambio.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u2705 Condiciones para aplicar una devoluci\u00f3n<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Para que una devoluci\u00f3n sea v\u00e1lida:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>El producto debe estar <strong>sin uso, en perfectas condiciones<\/strong> y en su <strong>empaque original<\/strong>.<\/li>\n\n\n\n<li>Se debe presentar el <strong>comprobante o recibo de compra<\/strong>.<\/li>\n\n\n\n<li>No debe ser un producto excluido (ver m\u00e1s abajo).<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Importante:<\/strong> No devuelvas tu compra al fabricante.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\u274c Productos no elegibles para devoluci\u00f3n<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Algunos productos y servicios est\u00e1n excluidos de nuestra pol\u00edtica de devoluci\u00f3n por razones de salud, seguridad o naturaleza del producto:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Productos perecederos (por ejemplo, alimentos naturales, hierbas frescas).<\/li>\n\n\n\n<li>Productos de uso personal o higiene \u00edntima.<\/li>\n\n\n\n<li>Productos personalizados, hechos a medida o bajo pedido.<\/li>\n\n\n\n<li>Productos digitales descargables (manuales, gu\u00edas, software, cursos virtuales).<\/li>\n\n\n\n<li>Tarjetas de regalo.<\/li>\n\n\n\n<li>Servicios ya prestados (asesor\u00edas, talleres, capacitaciones, visitas t\u00e9cnicas).<\/li>\n\n\n\n<li>Art\u00edculos con se\u00f1ales de uso o manipulados de forma inadecuada.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\ud83d\udd01 Cambios y Reemplazos<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Solo reemplazamos productos si est\u00e1n <strong>defectuosos, da\u00f1ados o incorrectos<\/strong>. Para solicitar un cambio por el mismo art\u00edculo, cont\u00e1ctanos a:<br>\ud83d\udce7 <strong><a>contacto@setcoinnovate.com<\/a><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Direcci\u00f3n para env\u00edos:<br>\ud83d\udce6 <strong>Calle 23 # 24A &#8211; 59 Nogal<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\ud83d\udcb8 Reembolsos<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Una vez recibida e inspeccionada tu devoluci\u00f3n, te notificaremos por correo electr\u00f3nico sobre la aprobaci\u00f3n o rechazo de tu reembolso. Si es aprobado, se procesar\u00e1 el reembolso en el mismo m\u00e9todo de pago original, dentro de un plazo razonable (hasta 10 d\u00edas h\u00e1biles, seg\u00fan el banco o plataforma).<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\u231b Reembolsos tard\u00edos o no recibidos<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Si a\u00fan no has recibido tu reembolso:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Verifica nuevamente tu cuenta bancaria.<\/li>\n\n\n\n<li>Contacta a la entidad emisora de tu tarjeta.<\/li>\n\n\n\n<li>Consulta con tu banco.<\/li>\n\n\n\n<li>Si ya hiciste todo lo anterior y a\u00fan no recibes tu reembolso, escr\u00edbenos a:<br>\ud83d\udce7 <strong><a>contacto@setcoinnovate.com<\/a><\/strong><\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\ud83c\udff7\ufe0f Art\u00edculos en oferta<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Los art\u00edculos adquiridos con <strong>descuento o en promociones<\/strong> no son reembolsables. Solo se reembolsar\u00e1n productos comprados a precio regular.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\ud83c\udf81 Regalos<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Si el producto fue marcado como regalo y se envi\u00f3 directamente a ti, recibir\u00e1s un <strong>cr\u00e9dito o cup\u00f3n<\/strong> por el valor de la devoluci\u00f3n. En caso contrario, el reembolso se har\u00e1 a quien realiz\u00f3 la compra.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\ud83d\udcec Env\u00edo de devoluciones<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Los gastos de env\u00edo para devoluciones son responsabilidad del cliente, y no son reembolsables. Si recibes un reembolso, se deducir\u00e1 el costo del env\u00edo de devoluci\u00f3n.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Para art\u00edculos de alto valor, sugerimos usar servicios con n\u00famero de seguimiento o seguro. No podemos garantizar la recepci\u00f3n de art\u00edculos devueltos sin este tipo de env\u00edo.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\u00bfNecesitas ayuda?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Para cualquier duda o asistencia con devoluciones o reembolsos, cont\u00e1ctanos:<br>\ud83d\udce7 <strong><a>contacto@setcoinnovate.com<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\ud83d\udd04 Pol\u00edtica de Devoluciones y Reembolsos \u2013 SETCO Innovate. En SETCO Innovate, nos comprometemos con la calidad de nuestros productos [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_joinchat":[],"footnotes":""},"class_list":["post-14","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Pol\u00edtica de devoluciones y reembolsos - setcoinnovate<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/setcoinnovate.com\/index.php\/reembolso_devoluciones\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de devoluciones y reembolsos - setcoinnovate\" \/>\n<meta property=\"og:description\" content=\"\ud83d\udd04 Pol\u00edtica de Devoluciones y Reembolsos \u2013 SETCO Innovate. 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